How to Go Big in Iceland.

I’d never done a mural before. After my successful project teaching Icelanders how to ride a bus safely and not-insanely, I was asked to do four (FOUR!) giant murals inside Strætó’s Reykjavík headquarters. I was ecstatic and terrified, but mostly curious. Their ad agency handled the public reception room and it was nice. Typical Reykjavík skyline in modern thin lines, and stuff like that. The four murals they wanted would be in places only employees can see – the marketing/PR office, the tire shop, the dispatch office, and a very long wall in the company cafeteria. There wasn’t a creative direction other than, “what would you do?”

This is the cafeteria and, in a nutshell, the whole process of the project. My client sent me multiple photos of each wall, which I turned into panoramas (top). Then I turned those into a digital canvas and used those to make measurement guides. This wall was fairly easy with only those few vents. Wait until you see the dispatch room and tire center. I drew everything in pieces in Procreate, then put them all together in Illustrator. Then I popped the whole thing into my panoramas for client approval (bottom).

This is the cafeteria and, in a nutshell, the whole process of the project. My client sent me multiple photos of each wall, which I turned into panoramas (top). Then I turned those into a digital canvas and used those to make measurement guides. This wall was fairly easy with only those few vents. Wait until you see the dispatch room and tire center. I drew everything in pieces in Procreate, then put them all together in Illustrator. Then I popped the whole thing into my panoramas for client approval (bottom).

I started by doing what I always do for any project – consider the challenge I’ve been asked to solve and the what the intended audience would appreciate, then offer a range of solutions. It was seemingly simple. De-dullify some big, blank walls and lighten up the everyday lives of employees. If it was one wall, no prob. But this was four interior walls that employees would encounter multiple times a day. It really felt like it needed a theme to tie them all together. 

My wife asked me why I was stressing so much over a wall decorating project. But to me it was so much more. It was a chance to celebrate the people who worked hard at a public service job that is typically unappreciated by its benefactors. The real challenge was helping those employees feel proud of what they do, and reminding them they matter greatly to their community. I believe every marketing or creative opportunity is a chance to do so much more than asked.

From the outset I had a direction I knew I wanted to go in. Bring the bus into the only place it doesn’t go in Iceland – INSIDE THE HQ.

I started with a litmus test to plumb the tone of the project. Serious? Funny? Fantastical? After all, there were no rules. But being 3,000 miles away from Iceland, I had no way of walking around to check the atmosphere of each department. My clients were my guide, and in the end, they went with what I hoped they’d choose. As I set out to bring the bus into the HQ, I thought, why not bring along the passengers, too?

This is what I presented in the first round - four different themes. I wasn’t sure what level of whimsy they wanted to bring in so I kept the spread pretty broad. 1. This was the one they’d eventually pick to bring the buses and their riders into the building. 2. This was based on something that my client had told me when I was working up the Riding Tips. He said people leave some crazy shit on the bus. So that’s what I had represented for the cafeteria. All the stuff left on buses. Yes, even a prosthetic arm! 3. I don’t even know where this came from. I’m glad they didn’t choose this because it looks like a pediatricians waiting room. 4. This was my second favorite theme - buses running the bus company! Every wall would represent the work going on there, only by buses! Hilarious.

This is what I presented in the first round - four different themes. I wasn’t sure what level of whimsy they wanted to bring in so I kept the spread pretty broad. 1. This was the one they’d eventually pick to bring the buses and their riders into the building. 2. This was based on something that my client had told me when I was working up the Riding Tips. He said people leave some crazy shit on the bus. So that’s what I had represented for the cafeteria. All the stuff left on buses. Yes, even a prosthetic arm! 3. I don’t even know where this came from. I’m glad they didn’t choose this because it looks like a pediatricians waiting room. 4. This was my second favorite theme - buses running the bus company! Every wall would represent the work going on there, only by buses! Hilarious.

The idea would feature Icelanders interacting with one another while riding and eagerly waiting for the bus. It was a great way to show a slice of Icelandic life, just doing the things that Icelanders do when they use Strætó. Early conversations about the Safe Bus Riding Tips revealed that people often do bizarre things on the bus. I thought there was a fun opportunity to make the murals a sort of “Where’s Waldo” of truths and funny inside jokes for the employees. It would also be a great way to create a story that could connect the murals in each department, converging in an “in bus” experience where all the employees come together - the cafeteria.

Final - Marketing/PR Office (top) My client told me that there are these really aggressive geese that are all over the place bullying people for handouts. They even get on the buses sometimes! So of course we had to add that in. As well as other feathered sights you’d see at a bus stop. That blank spot on the bus? That’s where a whiteboard is glued to the wall. I had to work around a ton of stuff in the dispatch office.

Final - Marketing/PR Office (top) My client told me that there are these really aggressive geese that are all over the place bullying people for handouts. They even get on the buses sometimes! So of course we had to add that in. As well as other feathered sights you’d see at a bus stop. That blank spot on the bus? That’s where a whiteboard is glued to the wall. I had to work around a ton of stuff in the dispatch office.

Final - Dispatch Room (top) Oh, man. So many windows! And a giant beam that divided the wall right in the middle. But we cleverly designed worked around it all by incorporating it into the drawing.

Final - Dispatch Room (top) Oh, man. So many windows! And a giant beam that divided the wall right in the middle. But we cleverly designed worked around it all by incorporating it into the drawing.

Final - Tire Center (top) The tall skinny gray boxes are support beams we had to work around. The other two boxes? This is the best - they’re bathroom doors!!! The men’s room is on the right, where the dudes are hanging out and the women’s restroom is at the front of the bus. Hilarious.

Final - Tire Center (top) The tall skinny gray boxes are support beams we had to work around. The other two boxes? This is the best - they’re bathroom doors!!! The men’s room is on the right, where the dudes are hanging out and the women’s restroom is at the front of the bus. Hilarious.

Final - Cafeteria (top) This is my favorite wall. I mentioned hiding little bus-life details before. One of those is a nod to weird giant things people try and bring on the bus. And I love the guys going to a soccer game in the front. See those two lost in their books? Notice how similar they look? The girl’s book is titled, “How to Find Your Perfect Match”.

Final - Cafeteria (top) This is my favorite wall. I mentioned hiding little bus-life details before. One of those is a nod to weird giant things people try and bring on the bus. And I love the guys going to a soccer game in the front. See those two lost in their books? Notice how similar they look? The girl’s book is titled, “How to Find Your Perfect Match”.

Afterwards I noticed that all murals are signed and I didn’t sign any of these! But in the cafeteria mural, if you look hard enough, you can spot me gazing out the window at the beautiful Icelandic countryside. I can’t wait to go and see these in person!

Afterwards I noticed that all murals are signed and I didn’t sign any of these! But in the cafeteria mural, if you look hard enough, you can spot me gazing out the window at the beautiful Icelandic countryside. I can’t wait to go and see these in person!

While the walls were super long, the actual office spaces were pretty tight. Anything colorful or too aggressive would have been way to jarring to live with every day. So we decided to go with line art in a medium gray that would fill the space, but not fry the mind. From a production standpoint it was…interesting. I’ve written about how detail crazy I am, especially about physical space. But since I couldn’t measure it myself, my client photographed each wall the best he could, and I made a measurement guide from those photos. They accounted for every vent, pipe, beam, window, and any other possible obstruction. It’s was pretty damned detailed. He kindly confirmed the measurements in my detailed guide without cursing me (as far as I know). Then I drew the elements of the murals (piece by piece) and assembled them onto templates I made from the measurements. After that, I made Photoshop mock-ups to scale of how each mural would look after installation. Oh, and no one had to paint all this! They went with printed wall wraps. Smart.

In the end it was WAY more illustrating than I had originally planned on. What will all the passengers and all, but it was so much fun. Each figure was independent of everything else in the mural, so we could move any passenger wherever we liked in order to get the best composition. I’m told the reception by employees was really, really positive. I can’t wait to hop on a Strætó bus to HQ one day, and have a look for myself.

DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How to Be Hilarious In a Language You Don't Understand.

Ahhhh…Safe Baby Handling Tips. The onesie illustrations that became the 2005 board book I co-authored with my wife, Kelly, which launched a bazillion social media posts that don’t credit us as authors or me as the illustrator. Sigh. But once in a long while, someone will use a cool, free tool called “Google” and they’ll see that these funny Tips actually came from a real person. And then they work with that person to make new, funny things! Dude! That totally happened to me!

If you have a minute, you can read how this super fun project for Iceland’s public bus network, Strætó, came about. And, how bananas successful it was (over half of Iceland’s entire population was reached organically). True story! Basically, Strætó wanted to educate their riders on bus etiquette. It wasn’t my idea (it was theirs), but I wish it was (so badly), because it’s the perfect use for the Tips format.

Of course the baby one is my favorite of the series. And thank God I’ve never seen THIS happen on the bus. The tea set one? All those dudes are my brother. And yes, he really had that amazing mustache.

Of course the baby one is my favorite of the series. And thank God I’ve never seen THIS happen on the bus. The tea set one? All those dudes are my brother. And yes, he really had that amazing mustache.

My Handling Tips formula is hard to nail, even though it’s pretty straightforward. Have a simple base instruction, and a victim. I’ve expanded the Handling Tips format into non-baby topics before, and that’s what really sort of brought this formula to light. I happened to have spent 15 years riding the bus in San Francisco, and let me tell you…I’ve seen some shit. So to me, there were PLENTY of victim opportunities to exploit for some juicy Bus Riding Tips.

When I did what I did for Safe Baby Handling Tips, I roughed out scenarios, then shot some scrap to work from for final. It was 2005, so I drew all the images on paper, scanned them in, cleaned them up in Photoshop before bringing them into Illustrator for layout. But now, I’m all Procreate on a first gen iPad Pro. For the Strætó project, I drew each part of each scenario in Procreate, exported the PSD to my desktop to clean it up, imported to Illustrator, and vectorized. Each Tip became its own layered Illustrator file so it could be scaled to meet any need Strætó might have for it (social media posts, bus shelter posters, etc.).

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Hi, I’m Dave! World’s worst photographer! I like to shoot my own scrap to reference for the drawings because it makes it go faster. You’d think I’d enjoy that part the most - drawing it all. But the real fun is in placing the drawings in the templat…

Hi, I’m Dave! World’s worst photographer! I like to shoot my own scrap to reference for the drawings because it makes it go faster. You’d think I’d enjoy that part the most - drawing it all. But the real fun is in placing the drawings in the template. Because that’s how you find out if what you thought was funny actually is funny. And most of the time it’s not. Hahaha. I have to redraw stuff more than you’d think so that everything works together like it’s supposed to.

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We had such a fun time working together so I was made an honorary Strætó bus rider with my own pass and everything! I can’t wait to go visit and use the new bus riding skills I learned. I even got my own Icelandic last name. Did you know that they u…

We had such a fun time working together so I was made an honorary Strætó bus rider with my own pass and everything! I can’t wait to go visit and use the new bus riding skills I learned. I even got my own Icelandic last name. Did you know that they use your fathers name and then add “son” or “daughter” (dóttir) to the end. Yes, my dad’s name really is Clyde.

A lot of the characters in Strætó’s riding tips are my family members. My brother and his wife were visiting from California when I was working on this, so they ended up being in a LOT of the drawings. My son was home from college and made a cameo in a few, alongside Kelly, my wife. Of course, my clients were also drawn in. Hahaha. Guðmundur, whose awesome idea this was, appears as a driver while his teammate, Camila, appears as a passenger. We handled the title translations in the end because Icelandic is Greek to me (see what I did there?). I love that no matter what language they were in, these drawings could work anywhere in the world. Because idiots on buses is so universal. 

DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How To Bring Your Idea to Life.

I get a lot of junk mail. I know, everyone does. But with all the irons I have in all the fires, it’s like I get 10 times more than I should. Right now my phone says I have 12,802 unread emails. It ain’t lyin’. But I do at least scan them before I send them off to email oblivion. Which is a good thing because this fun project started with a random email I got from out of the blue, with the subject line, “Enquiry from Iceland.” Here’s the rest:

Hello Dave and Kelly.           

My name is Gudmundur Helgason, I represent the Icelandic Public Bus Network which is called Strætó. 
I am a big fan of the Safe Baby Handling Tips book. It‘s hilarious.
We are thinking about clever ways to educate passengers on the rules and behavior around our buses. I had the idea it would be funny to make them in the same style as the Safe baby handling tips.
Here is one idea: You can bring closed coffee mugs on board the bus. But you can‘t bring your fancy glass kettle and teacup.
Is there a possibility for a collab project where you make funny artwork around bus etiquette?
Look forward hearing from you. 

Best regards from Iceland

Guðmundur Heiðar Helgason | Public Relations

Now, if you don’t know Safe Baby Handling Tips, it’s an illustrated board book of baby do’s and don’ts that my wife and I authored for Running Press in 2005. If you’re in the having-a-baby zone of life, you’ve surely seen our tips because they’ve been scanned and shared freely online like crazy. Everyone says, “Dude, stop whining about it. It’s free advertising for your book!” It would be if the posts gave us credit, which they rarely do. In fact, there are even people on Facebook and Pinterest who claim the drawings as their own creation. Yeah. And then there are actually businesses who flat out rip off our work (more on this near the end). So when I read this email from Iceland, I was flabbergasted (in a good way). First off, it was such a great idea for the Tips format! Because how do you tell people not to be jerks on the bus without being a jerk yourself!? Genius. Second, Guðmundur’s email was so sweet and sincere. Third, it was so refreshing to have someone actually ask me to play with them. Fourth, Iceland needs me!? I couldn’t say no.

This Riding Tip was one of my client’s suggestions and one of my favorites because apparently people try to bring lawnmowers on the bus in Iceland. We did the Strætó Riding Tips in both Icelandic and English.

This Riding Tip was one of my client’s suggestions and one of my favorites because apparently people try to bring lawnmowers on the bus in Iceland. We did the Strætó Riding Tips in both Icelandic and English.

Guðmundur and his team wanted to use the Riding Tips on social media, so I recommended they do a good two weeks worth of Tips so the series had time to gain some momentum. I also recommended repurposing the drawings as bus shelters or window clings on the passenger windows. Why not maximize your usage, right? I threw together an estimate that included one hard-line demand on my part – a Strætó bus pass of my own. We agreed on a three-week window to get it all done, and we were off to the races.

Creating Tips (for any subject) is harder than you think. Which is why copycat tips always suck so bad. I get into the details here, but in short, your subject matter has to be really simple and there’s got to be a victim. Someone who’s either going to get hurt, get someone else hurt, or look like a complete imbecile. So I started by getting a list of bus rules from Guðmundur. Here’s some of what he sent over:

• Passengers can have closed coffee cups on board.
• We advise people to be visible on the bus stops when the bus approaches. For example like stepping out of the bus stop and giving the driver a signal with the hand.
• Give up your seat for pregnant women or the elderly
• Don‘t disrupt the driver while he/her is driving.
• Passengers can bring bags, suitcases etc. on board if they are able to carry it by themselves. These things also should not damage the bus, endanger other passengers or disrupt their wellbeing. (Like bringing a lawn mover on board or smelly leaking garbage bags. Yes this happens :‘D)
• Pets should be kept in the back of the bus on the floor in front of you in a cage. (dogs should be on a leash.)
• Give bus driver time to see the fare or bus card.
• Bus drivers can only let people on or off the bus at official bus stops.
• Make room for other passengers if the bus is getting full during rush hours.

Pretty standard stuff, right? I don’t know why that surprised me so much. As a Muni rider in San Francisco for 15 years, I’d seen my share of people breaking (sometimes obliterating) all these rules and more. So being super familiar with the Don’ts was really helpful from the get go. I went to work simplifying the complicated rules and started roughing out gags for each one. I also wanted to develop a way to brand each of the Riding Tips so that what happened to Safe Baby Handling Tips didn’t happen to Strætó. That meant adding a logo and their tagline to every Riding Tip, so if they went viral, you’d know where the work came from. I gave Guðmundur a few layout options for that, along with the 14 rough ideas I’d worked up. His team and I collaborated on tweaking the gags on Skype. It’s always dicey to work on funny stuff with a client, but Guðmundur and his crew were so good at it! Hahaha. It went so smoothly that I was able to go straight to tight drawings while incorporating our revisions. We worked in English and then when the final drawings were approved, Guðmundur sent me Icelandic translations to sock in. Easy Peasy. Before we knew it we were finished ahead of schedule. We were having so much fun we added three more Tips to the project. One of them I actually experienced in San Francisco – a woman clipping her toenails on the bus. Yeah. You really shouldn’t do that.

All in all there were 17 Riding Tips I created for Strætó. You can see all the illustrations I did here.

All in all there were 17 Riding Tips I created for Strætó. You can see all the illustrations I did here.

Guðmundur launched the series and it instantly went the way we’d hoped. People had so much fun commenting and playing along! The press it got was all super positive, but there was a small hiccup where some Icelanders thought Strætó was infringing on Safe Baby Handling Tips’ copyright. How’s that for irony!? An Icelandic journalist even emailed me about it. So Guðmundur and I enlisted her help to spread the word that Strætó did the right thing by collaborating with the original artist (me!), which extended the press cycle beautifully.

The series ran for 17 days and on the 18th day Guðmundur posted all the Riding Tips at once in English. Strætó’s Instagram traffic was typically 200-300 profile visits per week. During the Riding Tip run, it jumped to 3,500 per week. A Strætó post on Facebook usually reaches 10K – 20K people. The post with the Tips in English reached 165,000 people organically and is still climbing. And that’s completely bananas considering there are only 330,000 people living in Iceland.

Oh the press we got. If you can read Icelandic, you’ll see this is all good. And look at my client, Guðmundur, in the upper right! Handsome devil and just as clever. Below you can see the reference scrap of my wife Kelly.

Oh the press we got. If you can read Icelandic, you’ll see this is all good. And look at my client, Guðmundur, in the upper right! Handsome devil and just as clever. Below you can see the reference scrap of my wife Kelly.

I love this. One of the few press pieces in English. Fun Fact: That’s my brother and his not-nearly-as-old-as-that wife in the Helping the Elderly Tip.

I love this. One of the few press pieces in English. Fun Fact: That’s my brother and his not-nearly-as-old-as-that wife in the Helping the Elderly Tip.

Once the Tips were finished, I made it so they could be applicable in any other situation to maximize exposure with minimal extra cost.

Once the Tips were finished, I made it so they could be applicable in any other situation to maximize exposure with minimal extra cost.

Ugh, I wish I could end this story here, but I’ve got some advice for anyone in Guðmundur’s position. I’m a big fan of the saying, “If you don’t ask, you don’t get.” Guðmundur had a great idea to turn our Baby Tips into Riding Tips and rather than do a half-assed version of that idea and risk incurring the public scorn of copyright infringement, he wrote and asked if I wanted to play. People, you have nothing to lose by asking an artist to play! Yes, they might say no for whatever reason, but you’d be surprised at how many would say yes!

Guðmundur sent me the image on the left about three days after our Riding Tips series launched. A local energy drink co-opted our Tips format to do what I don’t know. I guess, say don’t drink something else? And on the right is my own country’s Nati…

Guðmundur sent me the image on the left about three days after our Riding Tips series launched. A local energy drink co-opted our Tips format to do what I don’t know. I guess, say don’t drink something else? And on the right is my own country’s National Parks System doing a similarly lame rendition. Seriously, we could have done great things together for our National Parks.

Three weeks after the Riding Tips series ended I got a text from my brother saying our National Parks System was ripping off Safe Baby Handling Tips. It was one post and it was just awful. As I said before, sadly, it happens a lot. But this one made me so mad! And it was because of Guðmundur. Hahaha. A guy far away in Iceland who could have totally copied my work and I might never had known about it. And here my own country’s National Parks System goes and does exactly that. I did what I rarely do anymore (because it’s so upsetting) which is to post a comment that they were riffing on my work, could have just asked, yada, yada, yada. They took the post down eventually and I haven’t heard anything from them since. Which also made me mad. Because, like Guðmundur’s Riding Tips idea, it wasn’t a bad one. And I love our National Parks! I’d love to help them. But they’ll never know how successful their idea could have been.

DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com